IncServ — current system architecture (as understood from RFP Q&A)

Reference only — not client-facing. Green-edged hosting notes are confirmed in the RFP Q&A; orange-edged ones are inferred, not confirmed, and should be verified with IncServ.
Internal / staff-facing

BILL

MS Access frontend on SQL Server 2014, ~2M lines of VBA. Runs orders, clients, companies, payments, RA billing, ARFS, SOP, reporting, admin.

Hosting: Not explicitly confirmed — likely on-prem (ISOD, its file index, is confirmed on-prem)
ISOD — BILL's document/file index registry (517,943 rows), on-prem, confirmed
387,521 files / 139 GB indexed via ISOD
SQL Server linked server
BILL → Snapshot, live DB connection.
Used for: Manage Anchors, qryFilingPivot.
Client-facing

Snapshot

Separate system: client portal, ARFS client intake forms, Delaware XML filing/fee interface, DE tax reports. Stays as-is this phase — not being rebuilt.

Hosting: Not explicitly confirmed — its file store (MyISLFiles) is confirmed at Liquid Web, so Snapshot itself is plausibly there too, but this is inferred, not stated
~178,500 files / 33 GB in its own repo
Delaware SFTP interface lives here today
MyISLFiles — actual PDF/document storage Hosted at Liquid Web (confirmed, RFP Q&A Q2) — separate from either SQL Server database. Both BILL (via ISOD) and Snapshot index into this file store rather than holding the file blobs themselves. ~566,000 files / ~172 GB combined.
Confirmed in RFP Q&A Inferred / not explicitly confirmed — verify before relying on it